Features
Everything your team needs to handle every call.
One browser-based platform for calling, routing, recording and real-time insight — no PBX hardware, no per-seat handsets.
Everything in one place
The whole contact center, in a browser tab
No PBX hardware, no per-seat handsets, no separate reporting tool. SeamlessVoIP brings calling, routing and insight together.
Browser softphone
Agents make and take calls from a tab — mute, hold, DTMF and dialpad built in. Nothing to install.
IVR & smart routing
Design menus and route callers to the right queue or agent, with business-hours and fallback rules.
Queues & departments
Balance load across teams, set wrap-up time and watch who's available, ringing or on a call.
Transfer & conference
Warm or blind transfers and instant multi-party conferences, all from the in-call panel.
Recording & monitoring
Every call recorded and searchable; supervisors can silently listen to live calls for coaching.
Live analytics
Real-time wallboard, call volumes, outcomes and agent performance — no manual exports.
Contacts & CRM
A shared phonebook with favorites, lead capture and caller history surfaced on every ring.
Callbacks & follow-ups
Schedule callbacks and clear a missed-call queue so no customer slips through the cracks.
For supervisors
See the floor in real time.
A live wallboard shows who's on a call, who's free and how long people are waiting — so you can step in before a queue backs up.
- Live agent status and queue depth at a glance
- Silent monitoring to coach without interrupting
- Call outcomes and revenue trends over time
- Per-organization views for multi-team operations
Get started
Give your team a phone system they'll actually like.
Start your 14-day free trial today — no card, no hardware, live in minutes.